Quick answers to common questions. Still stuck? Email us.
Not yet — today Boop drafts and fills replies instantly, and you click post. The extension writes the reply in your brand voice, you refine it if needed, hit ⚡ Fill reply box, and post it yourself. Full autopilot is coming soon.
Download the extension from your dashboard (or the button on our homepage), add it to Chrome, then click the Boop icon in your toolbar and sign in with the email you used at checkout. That's it — an active subscription is all you need.
Open your dashboard and scroll to the Reply settings section. Set your name, pick Warm, Professional, or Casual, add an optional always-include line, and click Save. The extension picks up the change the next time you open it — no re-login needed.
Google Maps, Google Business, Yelp, Tripadvisor, Trustpilot, Booking.com, Google Play, the App Store, G2, and Capterra. And for anywhere else, you can paste any review text into the extension panel manually.
Yes — that's the point of the Pro and Agency plans. Pro covers up to 5 team members and Agency up to 10; each teammate installs the extension and signs in with the subscription email. Every reply your team posts shows up in the shared activity feed marked ✦ Team.
Each account includes 500 AI calls per day (drafts and refinements combined), which resets daily. That's more replies than anyone can post in a day — if you're hitting it regularly, tell us and we'll figure something out.
Always. The draft lands in an editable box — type changes directly, use quick chips like Shorter or Warmer, give a custom instruction ("mention our gluten free menu"), or swap between six tones. Nothing goes anywhere until you fill and post it yourself.
Cancel anytime from your dashboard via Manage subscription. Cancellation takes effect at the end of your current billing period — you keep full access until then. We don't issue refunds for partial billing periods. Your reply history stays available on your dashboard in read-only mode after cancelling. See our Cancellation & Refund Policy.